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Terms of Service

Your journey to self-discover is about to begin.

By purchasing services, you agree to the following:

PAYMENTS & REFUNDS

Payment for services is rendered up-front. For coaching engagements or resume review calls, I require 24-hours notice for cancellations and changes. Failure to show or last-minute modifications will result in the loss of service without a refund. 

I generally do not offer refunds. Please understand that this is a partnership; I’m here to advise you and provide you with documents aligned with today’s best practices, but you must take what I create for you, follow my advice, and run with it for best results. If, at any point, you feel your experience with me is not living up to your expectations, please reach out to me to discuss your concerns. I will work with you on any revisions you need until you are satisfied. 

tIMEFRAME

Written Work: First drafts of resumes, LinkedIn profiles, bios, cover letters, and other written work will be delivered within 5 business days from when I receive your payment/contract and onboarding form. It is expected that you will send any feedback promptly, so I can implement your changes and help you on your way. The complete scope of work must be completed within 30 days.

Coaching: Coaching sessions must be completed within 60 days of purchase. 

*A 15% fee will be assessed to reopen orders that extend beyond the designated timeframe due to non-performance on the part of the client.  

You should seek independent professional guidance for psychological, medical, legal, financial, spiritual, or other matters; coaching is not a substitute for professional help in these areas. All decisions you make following our coaching engagements are exclusively yours, and, as such, they are your sole responsibility. 

The foundation of a successful engagement is timely communication, professionalism, and respect. Let’s extend this courtesy to each other!

CONTACT ME

I’ll send you powerful tips to maximize your job-hunting success, and we can schedule a free call to explore how I can help you.
Please fill out the form below (preferred), write me at coaching (at) kyladuffy.com, or text me at 303-264-4965.