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Terms of Service

Your journey to self-discover is about to begin.

By purchasing services, you agree to the following:

PHONE CALLS:

I understand that I am expected to pay for any services in advance and provide 24 hours notice for any schedule changes. I acknowledge that I will be charged 100% of the service fee if I fail to appear or attempt a last-minute reschedule.

RESUMES:

I understand that first drafts will be turned around within five business days of receipt of both my payment and my onboarding form unless I purchased a rush service add-on.

I understand we will work together to align my documents with the job descriptions / job titles I shared. This includes up to three email back-and-forths and one 30-minute phone call within 30 days of purchase of services. I understand that additional changes, adjustments for different job descriptions, and other updates beyond 30 days of purchase will incur additional costs.

LINKEDIN:

I understand that I will receive my new LinkedIn content after any resume revisions are finished (if applicable). I understand the LinkedIn content will be submitted to me within five business days and that my revision period ends after 30 days. I understand my LinkedIn content will be provided to me in a document with explicit instructions on how to input it into my account. (As per LinkedIn Terms of Service, only I am legally able to access your account directly.) I understand I have full control over what and how I update my account.

COACHING:

I understand that information will be held as confidential unless I state otherwise, in writing, except as required by law. 

I understand that certain topics may be anonymously and hypothetically shared with other coaching professionals for training or consultation purposes.

I understand that coaching is not to be used as a substitute for professional advice by legal, medical, financial, business, spiritual or other qualified professionals. I will seek independent professional guidance for legal, medical, financial, business, spiritual or other matters. I understand that all decisions in these areas are exclusively mine and I acknowledge that my decisions and my actions regarding them are my sole responsibility.

COURSES:

I understand that courses are only refundable within 48 hours of purchase. If I purchase a package but decide not to complete certain parts of the package, I’m entitled to a 50% refund for unused portions. 

QUALITY GUARANTEE:

I, Kyla Duffy, stand behind the quality of my products and services. If, at any point in time, you feel your experience with me is not living up to your expectations, please reach out to me to discuss your concerns. If your issues cannot be remediated, I will refund you. Please understand that this is a partnership; I’m here to advise you and provide you with documents aligned with today’s best practices, but you must take what I create for you, follow my advice and run with it for best results.    

 

CONTACT ME

I’ll send you powerful tips to maximize your job-hunting success, and we can schedule a free call to explore how I can help you.
Please fill out the form below (preferred), write me at coaching (at) kyladuffy.com, or text me at 303-264-4965.